1. ExpatPlus is serviced by Vanbreda International

ExpatPlus is specially designed to protect you and your family with the best medical care whilst abroad. To guarantee access to the highest quality customer service, Vanbreda International takes care of the service.

2. More than 310,000 people covered

Over the last 40 years, Vanbreda International has played a vital role in protecting expats of multinational companies and Intergovernmental organizations in 192 countries. Our name will give you confidence that we have your interest at heart.

3. We put our customers first

Service is our strength. Be assured: we will be there for you when you need us. Today, 97 % of our customers are satisfied with the service they receive.

• 24 hour in-house multilingual contact center, 365 days a year in Antwerp and Kuala Lumpur
• a highly personalised, efficient and responsive service through our professional communication system
• prompt and efficient payment of claims: 75% of claims handled within 5 days. That's a promise!
• online tools to help you better manage your health. This site offers you the possibility to access your cover details, download all claim forms, track the status of your reimbursements and access our database of medical providers.
• ISO certified. This allows us to constantly monitor, assess and improve our customer services *

4. We keep your benefits in shape

Not only are our high quality health plans affordable, we also give you the perfect tools to control your costs. Together we can then look for appropriate ways to provide cost-effective adjustments and plan modifications.

• cost controls integrated in our claims handling system
• expertise of our team of claims analysts
• network of 8.000 quality assessed hospitals with direct billing facilities, so you can receive the best medical care, often at preferential rates
• network of medical correspondents in more than 80 countries

5. We evolve for you and through you

Risks change. Needs change. Situations change. We constantly invest and innovate to offer you the right solutions. And we perpetually listen to you so we can anticipate your future needs and serve you even better and faster.