1. ExpatPlus is serviced by Vanbreda International

ExpatPlus is specially designed to protect your employees with the best medical care whilst abroad. To guarantee access to the highest quality customer service, Vanbreda International takes care of the service.

2. More than 310,000 people covered

Over the last 50 years, Vanbreda International has played a vital role in protecting expatriate employees of multinational companies and Intergovernmental organizations in 192 countries. Our name will give your employees confidence that you have their interest at heart.

3. We put our customers first

Service is our strength. Be assured: we will be there for you when you need us. Today, 98 % of our customers are satisfied with the service they receive.

• 24 hour in-house multi-lingual contact center, 365 days a year in Antwerp and Kuala Lumpur
• a highly personalised, efficient and responsive service through our professional communication system
• direct payments claims: 75% of claims handled within 5 days. That's a promise!
• online management services to help your employees better manage their health. This website offers your employees the possibility to access our database of medical providers, consult the details of their policy, monitor their own personal reimbursement information and download all forms.
• ISO certified. This allows us to constantly monitor, assess and improve our customer services *

4. We keep your benefits in shape

Not only are our high quality health plans affordable, we also give you the perfect tools to control your costs. Together we can then look for appropriate ways to provide cost-effective adjustments and plan modifications.

• cost controls integrated in our claims handling system
• expertise of our team of claims analysts
• network of 8,000 quality assessed hospitals with direct billing facilities, so you can receive the best medical care, often at preferential rates
• network of medical correspondents in more than 80 countries
• online tools to easily manage all information concerning your contracts. Keeping the insurance plans of your expats up-to-date, accessing medical bills, consulting the coverage, managing settlements, downloading forms ... it happens in the blink of an eye.

5. We evolve for you and through you

Risks change. Needs change. Situations change. We constantly invest and innovate to offer you the right solutions. And we perpetually listen to you so we can anticipate your future needs and serve you even better and faster.